01
Miryalaguda
Born in Miryalaguda, a town in Telangana’s Nalgonda district.
My story
From a small town in Telanganato building intelligent systems.
My path into Product and AI did not begin with technology. It grew from a decade spent close to customers, teams, and the operational problems they face every day.
I was born in 1993 in Miryalaguda and completed my schooling in Devarakonda. My professional journey began with engineering, but the most important education came from the work itself.
Starting at Sutherland Global Services in 2015 and entering SaaS through ReportGarden gave me an early view of customer operations at scale. At CEIPAL, that understanding grew across Customer Success leadership, enterprise onboarding, retention, escalations, delivery, and AI automation.
Understand the people doing the work. Examine the process behind it. Then build technology that creates meaningful value.
02
Devarakonda
Completed my schooling in Devarakonda—where curiosity, persistence, and my sense of possibility began to take shape.
03
Engineering
Completed a diploma at Sana Engineering College, followed by a B.Tech degree.
04
Sutherland Global Services
Started my professional career supporting audit and operations work, building a foundation in reporting, analytics, and customer issue resolution.
05
ReportGarden
Entered B2B SaaS Customer Success, managing client reporting and campaign delivery for agency customers.
06
CEIPAL
Began a journey across Customer Success, enterprise onboarding, retention, escalations, team development, and operational leadership.
07
Associate Director · AI Automation
I bring a decade of Customer Success context into AI programs that simplify repetitive work, strengthen decision-making, and keep human judgment in the loop.
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